One centralised number through which your employees can be reached and your business can advertise with
Ability to transfer and put clients on hold, and market to clients via music/message on hold ensuring solid customer service and employee productivity
PBX systems offer a numeric menu-based option selection known as Auto attendant solutions, these allow efficient flow of incoming calls ensuring employee productivity and customer satisfaction. PBX systems route traffic directly from the reception desk without the need for an operator
Individual extension numbers are allocated to employees ensuring quick access to colleagues throughout your business
Voice mail, most modern PABX/PBX systems have inbuilt voice mail systems, allowing callers to leave voice messages should they not be able to reach the intended recipient caller. These messages can also be mailed to the recipient’s email and listened to when out of the office via voice to email
Conference calling, modern PBX systems cater for multiple incoming lines which can host conference calls where participants from anywhere in the world can hold telecom meetings thereby reducing the cost of expensive travel and logistics
PBX management systems, for a nominal fee, all PABX/PBX systems have detailed call management systems which record in real time, incoming and outgoing calls. These can even be scaled up to not only record the dialled and incoming numbers, date, time and duration of the calls but also record every voice conversation for playback at a later date.
Run through our easy to use selection guide below and familiarise yourself with the content, once you are ready send us a quick quote request or phone and one of our expert consultants who will be happy to assist in your decision-making process.